Museum Accessibility Focus Group Invitation: No Borders Project

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This week we were contacted by a member of the Museum Accessibility Focus Group who wanted us to share with you some information on how to get involved with their new ‘No Borders’ campaign. The campaign hopes to improve the accessibility at 3 local museums. All the information about the project and how to get involved can be found below:

Supported by Arts Council England, No Borders is a new partnership project across three museums:

  • Chelmsford Museum, Essex
  • Epping Forest District Museum, Essex
  • Lowewood Museum, Hertfordshire

As part of the project we are working to increase our accessibility for all visitors. We will therefore be holding an initial focus group meeting at each of the museums this summer (2017) to help us review our current programming, find out what we can do to help ensure equal opportunity for all, and what our audiences are looking for from our programming.

Who can take part?

We are looking for residents of the districts of Chelmsford, Epping and the Borough of Broxbourne living with health or impairment related matters, or people who represent or work with people with additional access needs to take part in the focus groups. We are looking to engage with residents who currently do not visit the museum as well as current visitors.

What does taking part involve?

Spaces: Numbers taking part in each focus group will be limited to 10. We are hoping that a range of access needs will be represented across the group.

Location: The focus group meeting will take place at the relevant museum and will include a brief tour of the museum galleries. Please see access information for the three museums at the end of this document for further information.

Time commitment: The initial meeting will last 2 hours. Before the meeting participants will be sent the current museum events programme and pre-visit information to review. This should not take more than 30 minutes.

All participants will receive a £15 ‘Love2Shop’ voucher to thank you for your time.


If you would be interested in taking part in the focus group, or have any additional questions about the project please contact Jennifer Rowland, Public Engagement Officer (No Borders).

Please include your preferred contact method, the museum you would like to attend, and your availability. It would also be helpful to know your particular area of access interest (for example physical or visual access) if you are willing to share this information. Any information shared will remain confidential. for Epping Forest District Museum and Lowewood Museum for Chelmsford Museum

Tel: 07841 535758

Access Information

Chelmsford Museum: Chelmsford Museum is fully wheelchair accessible, with slopes, ramps and lifts to all floors. You can request headphone receivers and necklace style induction loop transceivers from our reception free of charge. You can bring your guide dog into the museum. Magnifiers are also available. Pre-visit resources for those with autism and other learning difficulties can be downloaded at

Epping Forest District Museum: Step-free access is available throughout the museum with a lift to the first and second floors. Toilets are located on the ground floor and second floor. A unisex accessible toilet is available on the ground floor.

Lowewood Museum: Step-free access is available to the ground floor where the meeting will take place. Toilets, including an accessible toilet, are available on the ground floor. The upstairs galleries are currently only accessible via stairs.

Please let us know any additional adjustments that we can make to support you in attending the focus group.

Thank you.

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